Lash Lifting

Cancellation Policy

APPOINTMENT BOOKING AND CLIENT VISITS POLICY Booking and Prepayment: To reserve time, the client must make a prepayment of 50% of the total service cost. This confirms the seriousness of the client's intentions and reserves the makeup artist's time. Additional Conditions: Services before 9:30 AM and after 6:00 PM: Services provided before 9:30 AM and after 6:00 PM are subject to an additional fee of 20% of the total service cost. This is due to non-standard working hours. Visiting the client: If the makeup or hairstyling services are provided at the client's location, a surcharge of 20% and compensation for transportation costs (0.23 €/km) from the postcode 2562 NE in The Hague are added to the total cost of the services. Lateness: If you are more than 15 minutes late, I cannot guarantee the fulfillment of all the agreed services. Cancellation and Refund: Client's Cancellation: The client is entitled to a refund of the prepayment only in case of cancellation of the appointment less than 72 hours before the scheduled meeting time. Otherwise, the prepayment is non-refundable. Makeup Artist's Cancellation: In case of unforeseen circumstances leading to the cancellation or rescheduling of the appointment by the makeup artist, the client is entitled to a full refund of the prepayment or rescheduling of the appointment to another convenient time. Client No-Show: If the client fails to attend the appointment without prior notification and does not cancel it, the prepayment is non-refundable and may be retained as compensation for lost income. Exceptions: In some cases, such as emergencies or illness, exceptions may be made to this policy at the discretion of the makeup artist. Companions: To maintain a calm atmosphere and ensure high-quality results, companions (children, partners, friends, pets) are only allowed with prior agreement.

Contact Details

• Koninginnegracht 101, The Hague, Netherlands

  +31617377890

  sofiiatovkun@gmail.com